Frequently Asked Questions
Everything you need to know about our ethical fashion and sustainable practices.
What materials are used in DR.VEGAN products?
We exclusively use 100% cruelty-free and sustainable materials, including recycled polyester, organic cotton, and innovative plant-based leathers such as pineapple and apple skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please use our online portal to generate a prepaid return shipping label.
Are your manufacturing processes ethical?
Yes, we partner only with WRAP-certified factories that ensure fair wages, safe working conditions, and zero tolerance for forced or child labor.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer carbon-neutral delivery?
Yes, we offset the carbon footprint of every shipment through our partnership with certified environmental projects at no extra cost to our customers.